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Business Process

Digitization has given enterprise planning a facelift. Rolling out an enterprise application within an organization now goes much beyond infrastructure, applications, data and management considerations.

For a system that is agile and scalable with various development models, sound Enterprise Resource Planning (ERP) offers the following benefits:

  • Streamlines business processes
  • Links systems within corporations
  • Offers unbroken connectivity between internal teams
  • Helps create a unified version of BI that the management can use

At Baker Tilly , we specialize in providing end-to-end ERP across platforms, apart from holding deep expertise in Customer Relationship Management (CRM), Enterprise Information Management (EIM) and Product Life Cycle Management (PLM).

Baker Tilly has an in-depth understanding of contemporary organizations’ need for user-friendly business functionalities, reason why we:

  • Are able to deliver smart and efficient solutions that bring about business transformations
  • Incorporate embedded analytics in our solutions and also make them mobile friendly

We believe when corporations are able to effectively manage large volumes of data, they are able to positively impact their top and bottom lines. As a result, our team makes it a point to understand the finer details of the everchanging market dynamics in industries, is adept at diagnosing critical productivity areas, and offers innovative applications and platform-based solutions to focus on only one thing – boosting your ROI.

Our comprehensive set of services includes:

Application Innovation Services: A multipronged process which helps in –

  • Building solutions compatible with different platforms
  • Cutting costs, improving efficiency, and spearheading process improvements
  • Keeping processes going
  • Having an innovative pricing structure and unique delivery models to create a scalable model

Customer Experience Transformation: Helps redesign and review operational processes across sales, service and marketing functions to add value to customer experience. Our processes leverage analytics, integration and Internet of Things (IoT) to give insights of customer touch points across functions.

Enterprise Information Management: Helps streamline aspects of enterprise information management – data acquisition, data quality, data migration and data intelligence – to bind business processes, technology, and operational management together.

Our services portfolio includes the following offerings:

Service Business

Operational excellence is our forte, and sees us combine IT and business service solutions to:

  • Redefine delivery: Our delivery models target faster business KPIs
  • Accelerate knowledge: Our associations with clients is characterized by our unique Extended Team (engagement) Model
  • Implement next gen enterprise technologies: Our enterprise technologies help build market leadership
  • We take initiative at every stage of our clients’ digital journeys by leveraging our insights in integrated enterprise markets. After analyzing clients’ needs, we work with commercial and open source tools to enable solutions on agnostic platforms.
  • We are also adept at putting systems in place for operational metrics, thereby taking businesses a notch higher with the implementation of best practices. Not restricted to process metrics and SLAs, our work revolves around creating smart business platforms, intelligent user interfaces, and artificial intelligence platforms that are in sync with the client’s technology dynamics.

Over the years, the Baker Tilly team has built robust domain practices and spearheaded the execution of diverse projects throughout their life cycles. In fact, these are our strongest differentiators. Our productized services are a result of extensive research and intensive study of customer requirements across industry verticals like:

  • Healthcare and Life Sciences
  • Media and Education
  • Insurance
  • Manufacturing
  • Telecom
  • Banking and Financial Services

We engage with potential clients across these, and many other, industries to address current challenges and threats, and count this as one of our defining characteristics.

To continuously offer business processes that help exceed customer expectations, we:

  • Profile analytics patterns through advanced analytics platforms
  • Have systems in place for fraud management
  • Enhance service provisioning